In an omnichannel world, how can retailers take the customer experience to the next level, and how can the industry as a whole prepare itself for the challenges and opportunities of tomorrow? These are the two pivotal questions that will be discussed at FutuRetail 2018. In short, this forum will explore how the future of retail looks like and what techniques companies can apply to reach this future in a successful manner. Mintel's trends guru, Richard Cope, will be throwing some light on these topics at this event that will gather a variety of professionals from the retail industry. Find more information on the event here.