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The retail industry is experiencing monumental change during the pandemic and the future is challenging. Mintel Associate Director, US Retail Diana Smith and Senior Retail and E-commerce Analyst Alexis DeSalva discuss the short, medium and long-term impact of COVID-19 on the retail and e-commerce categories.

For a comprehensive look at the impact of COVID-19 on retail and e-commerce, check out “The Impact Of COVID-19 On Retail And E-commerce – US” report.