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Mintel’s expert Foodservice analysts have identified four trends set to hit the mainstream in the US Foodservice industry in 2019.

Intriguing restaurant and retail operators alike, these trends shine a spotlight on how Americans’ ever-evolving tastes and sensibilities are propelling social and environmental responsibility and technology-enabled customer service on to the forefront of foodservice innovation across the country.

Behind every trend is comprehensive consumer research, in-depth analysis of thousands of US menus, and brand examples that support the future impact of the trends.

Featuring

  • You are Where You Eat
    As restaurants extend their reach beyond the dining table, diners are choosing to support restaurants with cultures and values that align with their own lifestyles.
  • Serving the Earth
    While consumers are looking for guidance on ways to be more environmentally responsible, at the same time, operators are realizing their impact and the role they can play by stepping up to the plate to be partners and educators in environmental and social responsibilities.
  • Restaurants for Good
    Rising labor costs and declining unemployment are creating challenges for restaurant operators to hire and retain top talent. Restaurants are not only focusing their attention on the well-being of their employees to reduce attrition, they are also focusing on their customers by giving back to the communities they serve.
  • Tech in Balance
    As technology continues to drive the changing face of foodservice, restaurants must strike the right balance between operational efficiency, a desire for human interaction, and excellent service to all customers.

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