Account Manager, Japan

株式会社Mintel Japan(ミンテルジャパン)は1972年に創立されたロンドンに本社を構える市場調査会社「Mintel Group」の日本法人です。世界の新商品をリアルタイムで検索できるデータベースや世界で今起こっているトレンドを紹介するレポートを始めとする汎用の情報サービスを国内で事業展開している日系・外資系企業に提供しております。新商品開発や競合他社の動向に関わる調査案件や専門的な分析、市場調査も請け負っており、お客様のビジネスの成長を支援しております。Mintel Japanは非常に風通しのよい会社で、ポジションの上下にかかわらず、また東京のオフィスだけでなく海外のオフィスともオープンに意見を交わすことが出来る会社です。

【職務内容】
新規営業が獲得した顧客の営業担当。年間サブスクサービスの更新・対応、及びカスタム調査案件対応

 

<通常業務>

クライアント会議

 サービス開始から約半年経った際に各クライアントと会議を設定し、使用状況や次年度の更新意思を確認

 不安や懸念事項を含めたヒアリングをし、更新に向けて要望に合う提案をする 

 その他カスタム調査案件の依頼のヒアリング

購読サービス内容の説明会実施

 クライアントが購読しているサービスの操作説明会を各企業・部署別に訪問又はWeb会議にて開催

クライアントからのデータ抽出依頼の対応

 購読しているサービス範囲内で、依頼を基にデータ抽出をして電話・メールで調査結果を報告

 

<その他業務 (年数回程度)>

プレゼンテーション開催

 既存顧客向けにアナリストがトレンドについてプレゼンするイベントを開催(現在はWeb配信)

 当日まで社内チームと協力しながら準備を進める

展示会開催とアテンド

 展示会にブースを出展する際は、ブースで訪問客対応とサービスの説明を行う

国内外出張(クライアント訪問、社内会議、プロジェクトのアテンド)

 場合によって年数回、クライアントの打ち合わせ・プロジェクト同行のため出張や社内の営業会議等で
 国内外の出張がある


【条件】

(必須) 営業経験 / ビジネスレベルの英語力 / 基本のPCスキル(Word / Excel / Power Point)

(歓迎) 消費財業界についての専門知識や業界経験 ※なくても問題ありません。

 

【求める人物像】

マルチタスクが得意な方 / 新しいことにチャレンジするのが好きな方

 

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

In Asia Pacific, Mintel has been successfully delivering market intelligence and consumer insights for over 20 years. We are now looking for an ambitious person to join the Japan office as the next Account Manager following the success of our existing Japan business.

The Account Manager is responsible for renewing and upselling into an assigned portfolio of clients across Japan, for creating a strategy to upsell clients for both our syndicated and custom business solutions, and for delivering exceptional sales results against budget. Your selling style needs to be highly polished, professional and consultative.

You will be experienced in selling to substantial corporate businesses and in gaining credibility for excellence in your field. You will need to travel to clients throughout Japan and will be responsible for your own schedule.

 

What You Will Be Doing

Maintain and develop existing account relationships within an assigned portfolio using excellent communication skills, strong follow-up and sharp attention to detail

  • Renew and upgrading the subscription services
  • Maintain product knowledge across all Mintel product lines and services
  • Become a product expert on Mintel’s services and deliver search/data-pull/Newsletter services to the client when needed
  • Deliver accurate forecasts to sales management
  • Effectively utilize Mintel's CRM system (Salesforce.com)
  • Negotiate and close contracts smoothly
  • Ability to present data, train, and communicate comfortably in front of large groups
  • Ability to travel in Japan and overseas if required

 

Who We Are Looking For

  • Bachelor's degree preferred
  • Business level of English
  • 3-5 years of proven sales experience at the executive level
  • Prefer someone with sales experience in professional service / FMCG / Trading Company / Ingredient
  • Consultative sales experience strongly preferred
  • Excellent written and verbal communication skills
  • Strong account management and business development background, with proven success in expanding client relationships and showing excellence in maximizing account potential
  • Highly polished, professional and consultative selling style
  • High skills in Excel and PowerPoint

What We Offer

  • Culture that supports true collaboration whilst embracing remote working.
  • Flexi-time working hours (start working between 8:00am and 10:00am).
  • Blended (office/home) approach to work.
  • Approach to personal development where we encourage individuals to grow and share what they’ve learned.
  • Social events, both within the department and across the company.
  • Generous annual leave and wider circle employee benefits.
  • Additional one day off to celebrate your birthday.
  • Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives).
  • Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organised by our Mintel Gives (where applicable).
  • Mental health and wellbeing support via Modern Health App and Employee Assistance Programme.
  • Beautifully designed offices to foster collaboration and fun.

Mintel is an equal opportunity employer that committed to the strength of an inclusive workplace.

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