Office Manager

  • Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

We are looking for an enthusiastic and motivated Office Manager to join our dynamic new Malaysian shared service centre HR & Business Services department. This position has a wide varied role and is well suited to an individual who is looking to continue their career in Business Services and to be part of a global business.

What You Will Be Doing:

  • Day-to-day supervision and maintenance of the office including the completion of ad hoc facilities requirements.
  • Liaising with contractors, ensuring all certificates, compliance and documentation are up to date.
  • Oversee facility maintenance and liaise with building management for repairs and improvements.
  • Assist in budget preparation and monitor office expenses to budget.
  • Managing the relationship with suppliers, including our business travel management company to ensure that SLA’s are being met and maintained.
  • Ensuring a good experience for all travelers (from travel booking to departure).
  • Ensuring all Health & Safety standards are met and maintained. Carrying out appropriate risk assessments taking corrective action when necessary.
  • Managing office moves and seating plans as and when required.
  • Managing and communicating internally all services, procedure changes, updates.
  • Maintain office supplies inventory, reorder supplies as necessary, and ensure cost- effective procurement.
  • Supporting the APAC region in all company events, social planning and activities, working to ensure a good experience for all guests (internal and external).
  • Working with local management on the Crisis Management team.
  • Support Employee resources to facilitate cross-team collaboration.
  • Ensure all visitors & employees have a good experience when visiting or calling our offices.
  • Manage office communication channels, including phone systems, emails, and correspondence.

Who We Are Looking for:

  • To be a successful candidate, you will need to be friendly, flexible and positive and have experience in Office and Facilities Management, in a fast paced working environment.
  • Previous experience within an Office and Facilities Management role, including team leadership and development.
  • Experience of carrying out risk assessments.
  • Demonstrate experience of cost savings and knowledge of market conditions.
  • Previous experience in managing office moves.
  • The ability to show initiative and attention to detail.
  • A down to earth, friendly, confident and trustworthy and enthusiastic approach.
  • A can do attitude and hands-on approach to fixing problems.
  • Excellent personable skills and communication skills in English.
  • Excellent time management and organizational skills.
  • You’ll need to be reliable, approachable and adaptable.
  • Great team working skills but also the ability to work autonomously and take responsibility for fulfilling tasks and meeting deadlines.
  • Qualification: Degree in Accounts or equivalent.
  • Experience: You are required to have 3-5 years of experience in Office and Facilities Management position.

What We Offer:

  • A culture that supports true collaboration whilst embracing remote working.
  • Flexible start time and end time.
  • Blended (office/home) approach to work.
  • Approach to personal development where we encourage individuals to grow and share what they’ve learned.
  • Social events, both within the department and across the company.
  • Generous annual leave and wider circle employee benefits.
  • Additional one day off to celebrate your birthday.
  • Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).
  • Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organised by our Mintel Gives (where applicable).
  • Mental health and wellbeing support via Modern Health App.
  • Beautifully designed offices foster collaboration and fun.

Mintel is an equal-opportunity employer that is committed to the strength of an inclusive workplace. 


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