WHAT’S IT ABOUT? It’s where sales and marketing theories play out in practice. Where you can find out what’s really going on at the coalface of consumer choice – in stores, on shelves, in service, on price tags. We can call on a global network of more than 30,000 field associates in more than 130 countries, all available to deliver the on-the-ground intelligence you need to inform your sales strategies and monitor those of your competitors. It’s the difference between thinking you know your customers, your outlets, your presentation, and being sure that you do. Because in winning and losing, detail makes the difference. In-store audits Knowing what’s on the shelves is crucial to knowing why some products are flying off them – and why others are not. Mystery shopping Our access to a global network of more than 30,000 field evaluators exists to give you a customer’s-eye view of the sales floor experience. Product retrieval You understand your business’s products inside out. But how well do you know the ones they are up against? Or the others that can inspire innovation and improvement in your own? Quality assurance Quality and consistency are the values on which you have built your business success. Outstanding products, outstanding customer service. In every location, every time.