Surge in Brits’ facial skincare usage

September 18, 2020

Heightened hygiene and increased time at home have helped to revive British women’s interest in facial skincare routines, with cleansers and moisturisers proving to be beauty winners – according to latest research from Mintel.

Following a dip in usage in 2018/19, facial cleansing is well and truly back in vogue. Over the last 12 months*, beauty loving British women have increasingly splashed out on face wash with usage rising from 50% in 2019 to 55% in 2020. There’s also been an increased use of micellar water (from 25% to 29%) and usage of toner has risen from 25% to 31%.

And it’s not just cleansing which has witnessed a COVID boost, moisturising has proved popular too. Usage of moisturisers saw a decline in 2019 as women cut back on their beauty repertoires, but 2020 has seen renewed popularity. Day cream/lotion is proving to be the cream of the crop, as the number of Brits dipping into these has shot up from 60% in 2019 to 67% in 2020. Night cream usage has also flourished, increasing from 44% to 47% over the same period.  

Mintel asked women about their beauty routines during lockdown**. Overall, 30% of facial skincare users said they had moisturised more since the outbreak of COVID-19, (rising to 41% of 16-24s),  while one in five (18%) facial skincare users spent longer on their routine and one in seven (14%) had used more facial treatment products such as face masks. Overall, attention to hygiene including hand washing increased significantly at the beginning of April*** when 81% of Brits said they had washed their hands more often.

Women’s facial skincare has enjoyed value growth in recent years, increasing by 1.4% in value in 2019 to reach £1.18 billion. Star performers include the cleansing (including cleansers, toners and makeup removers) and face mask segments – which both saw a 9% rise in value in the year ending June 2020.

Roshida Khanom, Head of Beauty and Personal Care, says:

“In this COVID age, consumers are seeking physical and mental wellness, and facial skincare has benefited from the wellbeing benefits of following a beauty routine. The significant rise in face wash and facial toner usage in particular, may well be impacted by a greater focus on health and hygiene during the pandemic. 

“The mandatory use of face masks/coverings in a number of public places in 2020 could boost prospects for facial skincare, with new product development (NPD) in skincare products to soothe irritated skin. Skincare brands can also extend their ranges to release comfortable face coverings to reduce skin issues. Increased hygiene also presents future NPD opportunities for gentle facial cleansers designed to be used multiple times a day, or cleansing formats that can be used on the go, while including antibacterial claims could also appeal.”

Skin shines as makeup usage is down

While facial skincare remains a focus for women, there has been a 5% decline in colour cosmetics sales – falling to £1.76 billion last year. Indeed, according to Mintel, usage of makeup is in decline, as 55% of female facial skincare users have reduced how frequently they wear makeup. 

Roshida Khanom, Head of Beauty and Personal Care, says:

“Even before the pandemic, the colour cosmetics category was struggling as women cut back on makeup spend. Korean beauty trends have benefited the women’s facial skincare category in recent years, with women reducing their use of makeup to show off the hard work on their skin. The pandemic may well have played a significant part too with frequency of makeup usage down. As women gave their skin a break from using makeup, many turned to skincare to rejuvenate their facial skin. 

“Makeup usage will fall further throughout 2020, as social distancing measures remain and working from home becomes the next normal for many. Makeup/skincare hybrid products, such as BB/CC creams, could have more appeal as women cut back on using heavy foundation. The category has already seen NPD from makeup brands entering skincare in 2020 which will continue.”

Face masks glow in popularity

Finally, just as face coverings in public places have become the new norm, facial skincare masks in the home have seen a boost in popularity. 

Usage of peel-off or wash-off masks rose from 25% in 2019 to 32% in 2020, while sheet leave-on mask usage increased from 15% to 22%.  These masks have particularly captured the interest of young 16-24s – almost two thirds (62%) of whom enjoyed the luxury of a peel-off or wash-off mask in 2020.

Roshida Khanom, Head of Beauty and Personal Care, says:

“The face mask segment has benefited, with the lockdown giving people more time to themselves. Sheet masks have also seen NPD in biodegradable formats, targeting sustainability concerns.” Concludes Roshida.

Mintel commissioned research between the following time periods:

* May 2019 – May 2020

** 23 April – 7 May 2020

***26 Mar – 1 Apr 2020

Mintel News

For the latest in consumer and industry news, top trends and market perspectives, stay tuned to Mintel News featuring commentary from Mintel’s team of global category analysts.

Contact Press Office
Related articles
June 19, 2024
While they should be embracing the joy of youthful skin, new research from Mintel reveals Botox is fast becoming more acceptable for Britain’s young females as a quarter (23%) of…
June 12, 2024
Mintel latest research reveals that a staggering 59% of Indian consumers brush just once a day, while only 34% do so at least twice daily. A closer…
May 8, 2024
Thai consumers exhibit a penchant for experimentation in beauty and personal care products. Mintel research shows that nearly half (48%) of consumers are prone to shift to…

Download the Latest Market Intelligence