Visiting coffee shops is a ritual that many Brits routinely adhere to, as new research on coffee shops in the UK reveals Britain’s coffee shop culture is full of beans. According to Mintel research, the UK coffee shop market has enjoyed its biggest period of growth since 2008, when the market was valued at £2.2 billion. Over the last five years, the market rose by 37%, up from £2.4 billion in 2011 to reach an impressive £3.4 billion in 2016. What is more, between 2015 and 2016 sales increased a spectacular 10.4% – the biggest year-on-year boost witnessed in the last five years.

It seems the market is brewing up for further success, as over the next five years coffee shop sales are forecast to jump a further 29%, reaching a heart-stopping £4.3 billion.

Brits’ insatiable appetite for coffee is highlighted by the fact that two thirds (65%) of all Brits have visited a coffee shop in the past three months*. Coffee shop usage peaks among consumers aged 16-24 (73%). However, in a space traditionally dominated by specialist coffee retailers, it is notable that as many as 44% of Brits buy their hot drinks from non-specialists.

Overall, just one fifth (19%) of the nation do not drink tea, coffee or other hot drinks out of the home.

Trish Caddy, Foodservice Analyst at Mintel, said:

“Britain’s appetite for coffee shops continues. Much of the growth we’ve seen in recent years is driven by habitual coffee drinkers and the continually increasing number of coffee retailers that are now ubiquitous on British high streets. A raft of non-specialist venues that feature barista-style coffee on their menus with takeaway functions are grabbing a slice of the coffee shop market. In the future, the top end of the market will continue to face intense competition from big pub chains, fast food chains and bakery shops that have now encroached on the coffee shop market, competing in terms of price, convenience and even geographical reach.”

Mintel research reveals an environmentally caring side to Britain’s coffee drinkers. Almost nine in 10 (87%) coffee drinkers try to dispose of their packaging waste in recycling bins. Some six in 10 (58%) coffee drinkers would like coffee shops to offer a discount to customers using their own travel mugs. Furthermore, four in 10 (40%) coffee drinkers say they do not mind being charged extra for hot drinks served in 100% recyclable coffee cups, and 30% would prefer to pay for filtered water instead of buying bottled water.

“The concerted efforts of coffee shops to cut down on coffee cup waste, following the recent documentary Hugh’s War on Waste, puts them at a competitive advantage by highlighting the fact that the sector as a whole feels obliged to be more ethical. Recycling companies and packaging suppliers are making inroads by innovating in systems to recover and recycle existing materials, such as placing recycling bins in branded coffee shop chains as a collection point.” Adds Trish.

Despite UK consumers’ love of coffee shops, for some, the draw of the kitchen remains too tempting. Half (51%) of coffee drinkers prefer to drink hot drinks at home rather than out-of-home, including 55% of men and 47% of women.

“The fact that half of coffee drinkers prefer to drink hot drinks at home could suggest that the range of beverages for at-home consumption may, in fact, be so well-established in the retail channel that more consumers can now recreate the coffee shop experience without having to leave the comforts of home.” Concludes Trish.

* August to October 2016

 

Press copies of Mintel’s Coffee Shops 2016 report and interviews with Trish Caddy, Foodservice Analyst, are available on request from the press office.

Susanna Capecchi
More from Mintel
  • Mintel Store Reports
    Discover your next big breakthrough
    Get smart fast with our exclusive market research reports, delivering the latest data, innovation, trends and strategic recommendations....
    View Reports
  • 2025 Trends
    2025 Global Trends
    Understand what’s new and next in consumer behaviour and the impact on marketing and innovation strategies....
    Discover trends
  • Mintel Consulting
    Are you after more tailored solutions to help drive Consumer Demand, Market Expansion or Innovation Strategy?
    Ask for a customised strategic solution from Mintel Consulting today....
    Find out more
Subscribe to Press Releases
Contact Press Office
Related articles
May 28, 2025
Consumer
Article
From gourmet chicken with customised spice levels to a banquet of dipping sauce choices, chickenshops are proving particularly appealing to the better-off £75k plus household income group whoare far more…
May 26, 2025
Mintel’s latest research highlights a significant gap between Indian consumer demand and industry innovation in the sugar confectionery space. Although children represent a key audience for candy brands, only 1.5%…
March 18, 2025
Flavour innovation is evolving rapidly as consumer taste profiles shift. Mintel’s “The Future of Flavours 2025” report highlights emerging trends driving the food and drink industry—from the…

Free market intelligence downloads