AI Automation Lead - Microsoft Power Platform

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

Join our Power Platform Team as the AI Automation Lead, where you'll drive business transformation through automation and data-driven insights. In this role, you’ll lead a small development team, deliver actionable analytics, and scale Copilot adoption across the organization. Your work will directly influence strategic decisions and operational efficiency. 

What You’ll Be Doing

Automation Strategy & Collaboration 

• Partner with departmental champions to identify automation opportunities and gather feedback.
• Quantify time savings and process improvements resulting from automation initiatives. 

Strategic Planning & Reporting 

• Participate in strategic planning with the AI Steering Team to align automation efforts with business goals.
• Develop dashboards and reports to monitor Copilot usage, adoption trends, and productivity metrics.
• Create executive-ready visualizations and summaries to communicate insights and ROI. 

Development Leadership 

• Lead a small team responsible for building and maintaining Copilot agents and supporting components using the Power Platform.
• Prioritize development work based on business needs and impact.
• Ensure quality, scalability, and maintainability of automation solutions. 

What We Are Looking For:

• Strong grasp of automation and AI-driven insights to optimize workflows and operations.
• 3+ years of experience in data analysis, business intelligence, or a related field. 
• Proficiency in Power BI, Excel, and Microsoft 365 analytics tools. 
• Experience with data modeling, ETL processes, and querying languages (e.g., SQL, DAX). 
• Strong storytelling and visualization skills to communicate complex data clearly. 
• Excellent communication skills for working with cross-functional and non-technical stakeholders. 
• Comfortable working across time zones in a global business environment. 
• Willingness to travel to other Mintel offices as needed. 

Team Leadership 

• Lead and mentor 1–2 Power Platform developers. 
• Foster a collaborative and growth-oriented team culture.
• Guide technical decisions and ensure alignment with business priorities. 

Preferred Skills 

• Hands-on experience with AI assistant tools such as ChatGPT, Copilot, Claude, or similar.
• Familiarity with Microsoft 365 usage analytics, Power Platform telemetry, or Copilot reporting. 
• Deep knowledge of Microsoft Power Platform tools:
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • Copilot Studio 

 What We Offer:

• A culture that supports true collaboration whilst embracing remote working.
• Flexible start time and end time.
• Blended (office/home) approach to work.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Social events, both within the department and across the company.
• Generous annual leave and wider circle employee benefits.
• Additional one day off to celebrate your birthday.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).
• Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organized by our Mintel Gives (where applicable).
• Mental health and wellbeing support via Modern Health App.
• Beautifully designed offices foster collaboration and fun.

Mintel is an equal-opportunity employer that is committed to the strength of an inclusive workplace.